Terms & Conditions

TERMS OF SERVICE

These general conditions, which are subject to change from time to time, apply to all our services directly or indirectly available online, by email or by phone. By accessing our site, are conducting research, by using and / or are making a reservation, you acknowledge having read these terms of use and our privacy policy, understand the scope and accept.

The service provided by accessing our website greendriver.fr is for people wishing to make urban transport and inter urban transport by car with driver; Transport resulting from this control is carried out by a transport operator of car and driver can be Greendriver, or one of its partners.
The www.greendriver.fr Provider provides matchmaking service with the carrier.
These Conditions are intended to define the terms of use www.greendriver.fr and conditions for realization of the Services, accepted by the customer and the carrier.

These pages, their content and infrastructure, as well as the online booking service provided on these pages and through the website owned, managed and provided by www.greendriver.fr ( “Greendriver. fr “,” we “,” us “,” our “,” claimant “or” carrier “). They are only made available for personal and non-commercial use which shall remain subject to the terms and conditions established.

ARTICLE 1. Scope of our service

Through this website we provide an online portal through which land transport operators can offer their transfers or booking tours, and through which visitors to the website can make a reservation in these hotels. By making a reservation through Greendriver.fr, you engage in a direct contractual relationship with the operator involved in your booking. From the moment you make a reservation, we act solely as an intermediary between you and the operator, by submitting the details of your reservation and send you a confirmation e-mail for and on its behalf.

When rendering our services, the information we disclose is based on the information we give operators. Operators, we represent, is therefore given access to an extranet through which they hold full responsibility to update all their rates, availability and other information displayed on our website. Although we strive to provide a quality service, we can not verify or guarantee the accuracy, precision or completeness of the information, and we can not be held responsible for any errors (including manifest and typographical errors ), any interruption in service (due to a technical failure, whether temporary and / or partial breakdown, repair, upgrade, improvement or maintenance of our website or otherwise), any inaccurate, misleading or false, or any lack of information. Each operator remains responsible at all times of the accuracy, completeness and correctness of the (descriptive) information concerning him and which are posted on our website, including its rates and availability. Our website does not constitute and should not be considered as any form of recommendation or approval (quality, level of service or ranking) of each operator available to visitors.

Our services are available only for private use and non-commercial. You can therefore not resell, use, copy, monitor (eg via a web crawler or screen scrape), display, download, reprint or deep links to any Content or any information, software and / or any products or services available on our website as part of an activity or a commercial or competitive purpose.

ARTICLE 2. Pricing and Best Price Guarantee

The rates offered on our website are very competitive. All prices displayed on the website Greendriver.fr are per person for transfer or turn. They include 10% VAT and all other taxes (subject to change), unless otherwise stated on our website or on the booking confirmation email. Lower rates are sometimes available on our website for some dates for a given round. However, these lower prices offered by operators may be subject to specific conditions and restrictions, particularly regarding the conditions of cancellation and refund. Please carefully check the vehicle and rate descriptions to be aware of such conditions before making your reservation. We want you to pay the lowest price possible for your transfer or tour or provision of a car and driver.

Please note that the currency converter is displayed on our site only. It is in no way representative of the exchange rate at the time of booking.

ARTICLE 3. Confidentiality – Protection of personal data

Greendriver.fr apply high ethical standards and respects your privacy. Except for the disclosure of your name, email address and credit card details to the carrier that your reservation has been entrusted to finalize the booking, and disclosures of information required by law, we do not communicate your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated partners and their employees (whether based in the EU or outside), as well as our employees, our agents and officials, to whom we have authorized access to such information and who need to provide our service to you and in your name (this includes Customer services and internal audit services and compliance with procedures). These Conditions are subject to the provisions of Law No. 78-17 of 6 January 1978 on computers, files and freedoms.
The Customer has a right to access, correct and delete personal data concerning them upon request to contact@greendriver.fr

GreenDriver inform the Client on the use made of personal data concerning collected through the use of the site www.greendriver.fr
The Contractor may disclose to third parties the Customer contact information for the purposes of using www.greendriver.fr including an Operator Partner VTC. The Customer has of course the right of opposition (by any means, including regular mail addressed to GreenDriver the sale to third parties for marketing purposes any personal information held on them.
Customer agrees that the GreenDriver reserves the right to record and preserve, for evidentiary purposes, all information relating to connections, such as data on Service Transfer and personal details of the Customer.

ARTICLE 4. The Order

4.1 Requirement

The Benefits of Control via www.greendriver.fr Site is subject to prior acceptance by the Customer of these Conditions.

4.2 Description of the stages of the Order

4.2.1 Identification

To order, the customer connects himself to the Site, by entering their username and password.

4.2.2 Reservation of transport.

Customer information in the various fields related to transport required: starting point, destination, car range, type of payment.
Failing to fill the place of departure, and if any of the payment method, the order process will not succeed.
If the Customer has recorded several payment types, the Order will not succeed if it does no information.
The customer has the choice of a range of vehicle ECO (Eco hybrid sedan or van) and a range of PRESTIGE car (sedan or van), the Customer will receive the car chosen or similar to the price indicated will Greendriver.fr confirmed when sending an email at the end of the order.

Greendriver.fr offers a fixed price to perform the requested services. The Client is free to accept or reject the offer proposed by the Greendriver.fr; if he accepts, he must have previously assured that all information displayed conform to the desired service. Greendriver.fr forward to the VTC Operator (Tourist Car with chauffeur), which is itself the Customer order the items.

By making a reservation for a transfer, turn, provision of a car and driver for the (s) path (s) or duration of your choice you have read and accepted the cancellation policy and not -presentation with your driver, and any additional requirements of the said reservation can be applied to the latter or during the service the general cancellation and no-show from the driver; they also reiterated during the booking process and in the booking confirmation email. Please note that certain rates or special offers do not allow to cancel or modify the reservation. You are therefore invited to read the conditions of each offer prior to making your reservation.

If you wish to view, modify or cancel your reservation, please refer to the confirmation email and follow the instructions given therein. Please note that each cancellation fee may be charged, according to Cancellation and no show. We advise you to read these conditions of cancellation and no-show prior to making your reservation. For Cancellations or changes you please refer to the “my account” page or by sending an email to contact@greendriver.fr

4.3 Customer Obligations

After validation of the Order, the Customer must report to the agreed location. The customer will receive an SMS indicating the start of the waiting period as defined in Article 10.2.
If pending the VTC Operator, waiting costs, the amount is determined in section 8.3, it will automatically be charged beyond a period of 5 minutes.
In case of non-presentation of the Customer, the Operator of VTC is deemed free to leave after a 15 minute waiting period. A cancellation fee corresponding to a penalty of the amount will be automatically charged.

4.4 Obligations of the Provider

Upon receipt of the Customer’s request, the Contractor undertakes to propose an offer indicating the price of the transfer.
If the customer accepts the offer, Greendriver.fr agrees to send him a confirmation of the Order either by SMS or email containing a summary of the order.

The arrival time provided by the VTC operator (Tourist Car with chauffeur) is indicative and based on standard time, which can not incur liability.
On request of the Customer, Greendriver.fr transmits the brand and model of vehicle information, name and phone number of the driver.

ARTICLE 5: Cancellation of the Order and associated costs

All cancellation conditions are defined in these Terms and Conditions.

5 .1 Cancellation by Customer

In all cases, the cancellation must be performed by mail to contact@greendriver.fr

5.1.1 Free cancellation by the Customer of the order in advance

The customer can cancel without charge the Early Booking until this cancellation is made up to 72 hours before the agreed time of arrival of the vehicle.

5.1.2 Pay Cancellation by Customer

After the deadlines defined in Article 5.1.1, the Customer retains the right to cancel the Order until 24 hours before the delivery, but it may be subject to cancellation fee, the amount of costs depends on the type of Service (transfer or provision).

– In case of transfer service: the amount corresponding to the price indicated in the customer order to the limit of 100 € (Sedan) or 200 € (Minibus).

– In case of service Provision: a lump sum of 200 € (Sedan) or 300 € (Minibus).

5.1.3 Pay Cancellation by Customer

After the deadlines defined in Article 5.1.1 the Customer has the option to cancel the order, but it may be subject to cancellation fee in the amount specified in section 5.1.2
The booking will be canceled if the customer does not show up until 15 minutes after the appointed time of the Early Booking.

If the Customer does not present at the place and at the agreed time and after waiting 15 minutes, it is liable to a cancellation fee in the amount specified in section 5.1.2

ARTICLE 6. Cancellation by the Operator of VTC

In case of force majeure, as defined in Article 9.1, the Customer will receive a credit on their account my account:
– If the race Provision: a lump sum of 100 € (Sedan) or 200 € (Minibus).
– In case of transfer: the amount corresponding to the price indicated in the customer order to the limit of 100 € (Sedan) or 200 € (Minibus).

ARTICLE 7. Fare conditions and payment

7.1 Description of tariffs

The price mentioned includes VAT and the VAT rate.

7.1.1 In case of seizure of the destination

The price of the transfer is announced in advance and the prices may reflect the distance, duration of transport, type of car, the time of day. If during the journey, you seek a different path to retrieve or submit one or more persons, it will add 15 € / person for this service if this visit takes place in the same city. If this detour takes place outside the original city, charging will automatically enter into service provision.

7.1.2 In the absence of entry of destination (Provision)

The transfer is calculated using a price fixed in advance according to the desired number of hours. If exceeded, additional hours will be charged at time and distance if beyond the set mileage.

7.3 Waiting charges

The waiting period begins when sending the SMS Provider signaling the arrival of the Operator of VTC as defined in Article 8.2.
The waiting fee is € 0.90 TTC Sedan or Van ECO mode or € 2.50 excluding VAT per minute Luxury fashion and will be added to the final amount of the transfer of the invoice.

The first 5 minutes of waiting are free. Waiting fee will be charged to the Customer that beyond a 5 minute wait by the VTC Operator at the agreed location. Only minutes completed will be charged to the Customer.
Waiting charges can add to the cancellation fees if the cancellation occurs after 5 minutes the presence of driver instead of support for the Order immediately, or after 5 minutes of waiting after the agreed time when Early Booking.

ARTICLE 8. Transfer of Execution

8.1 Scope of the daily Transfer

Transfer or Provision begins at Customer mounted in the vehicle of the VTC Operator and ends at the descent of the Client of the same vehicle.

8.2 Management Client

The Client is warned of the imminent arrival of the VTC Operator by sending an SMS which signals the start of the waiting period.
The driver may refuse to support the Client if he is unfit (intoxicated, presence of an animal weighing more than 8 kg and not placed in a cage, danger to safety of the driver and the vehicle, etc.) .
The management of the Client can be canceled by the VTC Operator, as defined in Article 6. The Customer will receive an email to warn them.
If the information transmitted by the Client in terms of Article 4.2 is incorrect, a cancellation fee in the amount specified in section 5.1.2 will be automatically charged.

8.3 Amendment of the Order by the Customer

Once the Order placed by the Customer, any change in the place of destination lead to the passage, by the driver to a billing method without destination or the service provision. At a minimum the Customer will be charged the lump sum initially agreed.

ARTICLE 9. Liability

9.1 Liability of the Provider

The Contractor is responsible for his sins in the supply and implementation of the service, in particular concerning the smooth running of the command.
The Service is also by law, automatically liable towards the Client for the proper performance of Transfers by Operators V.T.C. Customer’s order on.
However, the provider is exempt from all or part of its liability if it proves that the non-performance or improper performance of obligations under the command is attributable either to the Customer to an unforeseeable and insurmountable third party outside the providing the benefit of the contract, or a case of force majeure, that is to say an unforeseeable and unavoidable occurrence, outside.

In all cases, the carrier is not responsible for damages caused by the density of road traffic.

However, the provider can not be held responsible of a service interruption not under his control being understood that the supply of services depends on the reliability, availability and continuity of connections by third parties or causes external (operators of the telecommunications network, the public Internet, the equipment of the Customer, etc.). It is understood that the provider can not guarantee the Customer detect all types of threats, disruptions or network security vulnerability.

9.2 Liability of the Customer

Customer must adopt a civil behavior, reasonable throughout the service or transfer Getting provision does not hinder its proper implementation. In case of damage of the vehicle attributable to the Customer, the Provider turn invoices the Customer a lump sum of rehabilitation costs of the vehicle of 100 € in case of soiling, or as supporting documents submitted by the Operator of V.T.C. in case of deterioration.
The passengers, adults and children, are required to fasten their seatbelts. A fine is incurred by those at fault during a check by the police.

ARTICLE 10. Credit Card

The details of your credit card is required to guarantee your reservation and pay. In case of fraudulent use of your credit card or unauthorized use thereof by third parties, most banks and issuers of credit cards cover the risk and assume all costs resulting from said fraud or use unauthorized, net of any deductible (usually set at EUR 50 or the equivalent in your local currency). If your bank or credit card company charges this franchise following an unauthorized transaction resulting from a reservation made on our website, we’ll refund the said deductible up to a maximum of EUR 50 (or equivalent in your local currency). In order to make your compensation, make sure you inform your bank or credit card company of this fraud or unauthorized use (according to their information policies and procedures) and contact us immediately by email . (Contact@greendriver.fr). Thank you kindly indicate “fraudulent use of a credit card” in the subject of your email and provide proof of the franchise (eg a copy of the policy of the bank). This indemnification only applies to credit card reservations made on the secure server Greendriver.fr, and if the unauthorized use of your credit card is not the result of an error on your part in the use of the secure server .

ARTICLE 11. Disclaimer

In accordance with the limits set in the present general conditions of use and permitted by law, we can not be held responsible if you have suffered, paid or incurred direct damage that can be charged to a default of our obligations under our services. This damage can climb to the cumulative amount of the total cost of your booking, as indicated in the confirmation e-mail, be it a single event or series of events related.

ARTICLE 12. Legal provision

Unless stated otherwise, the software required for our services or made available on our website and used by the latter, as well as intellectual property rights (including copyright) of content, information and materials on our website are the exclusive property of Greendriver.fr, its suppliers or its service providers.

According to the law, these general conditions of use and the delivery of our services are subject to and governed by French law. Any dispute arising from these terms and conditions and our services must be brought exclusively to the competent authorities in Nice, France.

The original version of these terms and conditions has been written in French before being translated into other languages. These internally performed translations are only provided as a courtesy and are not evidence. In case of dispute over the content or interpretation of these terms and conditions or in the event of inconsistency or difference between the French version and a translated version, the French version shall prevail and prevail. The French version is available on our website (by selecting the interface in French) and can be sent upon written request from you.

If any provision of these terms and conditions are or become invalid, unenforceable or non-binding, you remain bound by all other provisions established under these conditions. If this is the case, the invalid provisions will be applied within the possible limits of the law and you agree to comply with provisions which would have the same effect as the invalid terms, non-binding or non-binding of these terms and conditions ‘use.